How Debra can help the media

• If you are looking for customer service success stories, I can share sources and contact information.
• If you need articles, columns, tip sheets, or other short items, I can meet even the toughest deadlines without fail.
• I can provide more than 50 customer service and sales-related articles you can reprint--and adjust the word count to meet your needs to save you time editing. See my Free Articles page for a partial list.
• I write freelance articles for a variety of publications and have built a reputation for suggesting off-the-wall topics, writing clean and compelling copy, and respecting deadlines.
• I can provide a list of other experts and contact information on the topics of customer service, selling techniques, building customer and employee loyalty.
• I can provide expert commentary, background and story ideas on the topics of customer service, customer retention, customer loyalty and management.